User Support

DHI-WASY provides high-level software support given by experienced groundwater modellers.

Support is included with the license price for the first year. Later, a service and maintenance agreement (SMA) is required.

Support is provided by email, phone, and fax:

• Email: support(at)dhi-wasy.de
• Phone: +49-(0)30-679998-0
• Fax: +49-(0)30-379998-99

Switchboard is manned every workday from about 7:30 a.m. to 5 p.m. CET/CEST (Central European Time/Central European Summer Time).